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RuleAway and opening hoursClinics

No reply in 15 minutes: your hours and an urgent number

A new DM waits 15 minutes. If your team answers first, nothing is sent. If not, the patient gets your hours, a number for urgent cases and a note to keep health details out of chat.

Example

  1. Customer

    hello, I'd like to see the doctor

  2. Reply

    15 minutes later, if nobody answered: Thanks for your message. We reply during [your opening hours]. If it's urgent, call [your urgent number].

Parts in [brackets] are yours to fill in before you save.

Starts when

Any DM

What happens

  1. Reply with textThanks for your message. We reply during [write your opening hours]. If it's urgent, call [write your urgent number]. Please don't send health details in this chat.

Yours to fill in

  • [write your opening hours]
  • [write your urgent number]

Plan and usage

Every plan and the free trial.

Use it on your own account

VivaDialog is in early access. With an account, this template opens in the editor, ready for your own details.

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