Gyms and trainers: comment and DM templates
Automations written for this kind of business. Below them, a few that fit any business.
Written for this business
FlowGrowth and higher plans
Trial class request: pick a class, then a day
Someone asks to try a class. The flow asks which one, explains how the trial works, asks for a day and marks them Interested.
FlowGrowth and higher plans
Comment BOOK, continue the booking in DM
A comment with BOOK gets a private reply asking if they want a time. If they say yes, the flow asks what they'd like and tags the request.
Rule
Class schedule on request
A comment or DM asks when classes are. They get your schedule link right away.
FlowGrowth and higher plans
Membership options, one at a time
Someone asks about membership. The flow lists your options and sends what the one they pick includes and costs.
Rule
Invoice paid in Stripe: a thank-you by email
Each time an invoice is paid in your Stripe account, renewals included, the customer gets a thank-you in their latest email conversation with you. Only for customers who emailed you from their Stripe address. A Checkout payment can also start the checkout thank-you, so turn on only one of the two.
Rule
Reply BOOK to your Story, get the booking link
Ask people in your Instagram Story to reply BOOK. Everyone who does gets your booking link and the tag booking-request.
Rule
Asks about spots or the next class: note who is interested
People who ask about free spots or the next class get a short reply, the tag waitlist and the Interested stage, so you can find them on the Contacts page.
Rule
Change or cancel an appointment
Someone wants to move or cancel a booking. They get a short reply asking for a new time, and the tag reschedule so your team sees it.
Fits any business
FlowGrowth and higher plans
Menu of common questions
Someone says hi. The flow sends a short numbered menu and answers the option they pick.
FlowGrowth and higher plans
Comment INFO, chat in DM
A comment with INFO gets a private reply asking if they want the details. If they say yes, they get them and are marked as a lead.
Rule
DM away message
Every new DM gets a short note that you will reply soon, so nobody feels ignored.
Rule
Thank people who share you in their Story
When someone mentions your account in their Instagram Story, they get a thank-you DM.
Rule
Price questions, answered by AI
When someone asks about price in a comment or DM, the AI answers from the price list you write.
FlowGrowth and higher plans
Price by product
Someone asks about price. The flow asks which product, sends that price and marks them as a lead.