Courses and classes: comment and DM templates
Automations written for this kind of business. Below them, a few that fit any business.
Written for this business
FlowGrowth and higher plans
Sign up for a class: pick a program, get the next step
Someone wants to join. The flow asks which program, sends its start date and how to sign up, and marks them Interested. Unsure people get a person.
FlowGrowth and higher plans
Menu for parents' questions
A parent says hi. The flow sends a short menu with schedule, fees and location, and passes anything else to your team.
Rule
Class schedule on request
A comment or DM asks when classes are. They get your schedule link right away.
Rule
Invoice paid in Stripe: a thank-you by email
Each time an invoice is paid in your Stripe account, renewals included, the customer gets a thank-you in their latest email conversation with you. Only for customers who emailed you from their Stripe address. A Checkout payment can also start the checkout thank-you, so turn on only one of the two.
Rule
Consultation requests, spotted by AI
Messages that ask for a call or a consultation, in any wording, get your booking steps and the tag consultation. The keywords match first, without AI.
Rule
Comment WAITLIST before a launch, get on the list
Before you launch something new, people comment WAITLIST. Each gets a short public reply, a DM with what comes next, the tag waitlist and the Interested stage.
Rule
Asks about spots or the next class: note who is interested
People who ask about free spots or the next class get a short reply, the tag waitlist and the Interested stage, so you can find them on the Contacts page.
Fits any business
FlowGrowth and higher plans
Menu of common questions
Someone says hi. The flow sends a short numbered menu and answers the option they pick.
FlowGrowth and higher plans
Comment INFO, chat in DM
A comment with INFO gets a private reply asking if they want the details. If they say yes, they get them and are marked as a lead.
Rule
DM away message
Every new DM gets a short note that you will reply soon, so nobody feels ignored.
Rule
Thank people who share you in their Story
When someone mentions your account in their Instagram Story, they get a thank-you DM.
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Price questions, answered by AI
When someone asks about price in a comment or DM, the AI answers from the price list you write.
FlowGrowth and higher plans
Price by product
Someone asks about price. The flow asks which product, sends that price and marks them as a lead.