RuleAway and opening hours
Away message outside opening hours
A DM that comes in outside your opening hours gets a note saying when you are open. During opening hours nothing is sent, so your team answers. Check the days, the hours and the time zone before saving.
Example
- Customer
hi, are you open now?
- Reply
Thanks for your message! We're closed right now. We're open [your opening hours].
Starts when
Any DM
Outside Mon–Fri, 09:00–17:00, in your time zone
What happens
- Reply with textThanks for your message! We're closed right now. We're open [write your days and hours, e.g. Mon–Fri 09:00–17:00].
Yours to fill in
[write your days and hours, e.g. Mon–Fri 09:00–17:00]
Plan and usage
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