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RuleCustomer questionsTravel and tours

Which documents do I need? Send your checklist

A comment or DM asks about passports, visas or documents. They get your checklist and a note that your team can help.

Example

  1. Customer

    what documents do I need?

  2. Reply

    Here's what you need: [your document checklist]. Ask here if anything is unclear.

Parts in [brackets] are yours to fill in before you save.

Starts when

A DM or comment contains "passport", "visa", "documents", "requirements" or "what do I need"

What happens

  1. Reply with textHere's what you need: [write your document checklist or paste a link]. Ask here if anything is unclear and our team will help.

Yours to fill in

  • [write your document checklist or paste a link]

Plan and usage

Every plan and the free trial.

Use it on your own account

VivaDialog is in early access. With an account, this template opens in the editor, ready for your own details.

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  • FlowGrowth and higher plans

    Trip packages, one at a time

    Someone asks about your packages. The flow lists them, sends what the chosen one includes, and marks them Interested.

  • Rule

    When is the next trip? Send your dates

    A comment or DM asks about departure dates. They get your upcoming dates or a link to them.

  • FlowGrowth and higher plans

    Trip booking request: when, then dates and people

    Someone wants to book a trip. The flow asks when, then which dates and how many people, and tags it so your team confirms the seats.