VivaDialog
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RuleCustomer questionsShops and online sellers

Which size? Send your size guide

A comment or DM asks about sizes. They get your size guide and an offer to help pick one.

Example

  1. Customer

    what size should I get?

  2. Reply

    Here's our size guide: [size guide link]. Tell us your usual size and we'll help you pick.

Parts in [brackets] are yours to fill in before you save.

Starts when

A DM or comment contains "size", "sizes", "size chart", "which size" or "fit"

What happens

  1. Reply with textHere's our size guide: [paste your size guide link]. Tell us your usual size and we'll help you pick.

Yours to fill in

  • [paste your size guide link]

Plan and usage

Every plan and the free trial.

Use it on your own account

VivaDialog is in early access. With an account, this template opens in the editor, ready for your own details.

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  • Rule

    Where's my order? Send the tracking steps

    Someone asks where their order is. They get the steps to check it and the tag order-question, so your team can follow up.

  • FlowGrowth and higher plans

    Return or exchange: ask what happened, send the steps

    Someone writes about a return. The flow asks if it is a return, an exchange or a wrong item, sends your steps and tags it for your team.

  • Rule

    Order requests, logged to Google Sheets

    Someone writes ORDER in a DM. They get a reply asking for the details, the tag order, and their message lands as a row in your spreadsheet.