FlowCustomer questionsCourses and classes
Menu for parents' questions
A parent says hi. The flow sends a short menu with schedule, fees and location, and passes anything else to your team.
Example
- Customer
hi, I have a question about classes for my child
- Reply
Hi! What would you like to know? 1. Schedule 2. Fees 3. Location 4. Talk to us
Starts when
A DM contains "hi", "hello", "info", "my child", "my son" or "my daughter"
What happens
- Message with numbered choicesHi (contact name)! What would you like to know?1. Schedule 2. Fees 3. Location 4. Talk to us
- If they choose "Schedule"
- Send a messageOur classes run [write your days and times]. Full schedule: [schedule link].
- If they choose "Fees"
- Send a messageFees: [write your fees and what they include].
- If they choose "Location"
- Send a messageWe're at [write your address]. [Add parking or pick-up notes, or remove this.]
- If they choose "Talk to us"
- Tag added: needs-person
- Send a messageSure. Someone from our team will reply here soon.
- If they reply something else
- Asks again
- If there's no reply in 23 hours
- Flow ends here
Yours to fill in
[write your days and times][schedule link][write your fees and what they include][write your address][Add parking or pick-up notes, or remove this.]
Plan and usage
- Growth and higher plans
Use it on your own account
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