FlowSales and leads
Take an order in DM, step by step
Someone writes ORDER. The flow asks which product they want, then asks for their order details and marks them Interested.
Example
- Customer
order
- Reply
Which one would you like? 1. [Product A] 2. [Product B] 3. Something else
Starts when
A DM contains "order"
What happens
- Message with numbered choicesHi (contact name)! Which one would you like?1. [Product A] 2. [Product B] 3. Something else
- If they choose "[Product A]"
- Tag added: order
- Send a messageGreat choice. Please send your name, address and quantity, and we'll confirm your order here.
- Moved to Interested
- If they choose "[Product B]"
- Tag added: order
- Send a messageGreat choice. Please send your name, address and quantity, and we'll confirm your order here.
- Moved to Interested
- If they choose "Something else"
- Tag added: needs-person
- Send a messageSure. Tell us what you're looking for and someone from our team will reply here.
- If they reply something else
- Asks again
- If there's no reply in 23 hours
- Flow ends here
Yours to fill in
[Product A][Product B]
Plan and usage
- Growth and higher plans
Use it on your own account
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