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FlowSales and leadsMakers and creators

Custom order request: ask what they want, then the details

Someone asks for a custom piece. The flow asks which kind, asks for the details you need and marks them Interested.

Example

  1. Customer

    do you take custom orders?

  2. Reply

    We do! What would you like? 1. [Kind of piece A] 2. [Kind of piece B] 3. Something else

Parts in [brackets] are yours to fill in before you save.

Starts when

A DM contains "custom", "commission", "custom order", "made to order" or "personalised"

What happens

  1. Message with numbered choicesWe do, (contact name)! What would you like?1. [Piece A] 2. [Piece B] 3. Something else
  2. If they choose "[Piece A]"
  3. Tag added: commission
  4. Send a messageLovely. Please send [what you need: size, colors, date you need it]. We'll reply here with the next steps.
  5. Moved to Interested
  6. If they choose "[Piece B]"
  7. Tag added: commission
  8. Send a messageLovely. Please send [what you need: size, colors, date you need it]. We'll reply here with the next steps.
  9. Moved to Interested
  10. If they choose "Something else"
  11. Tag added: needs-person
  12. Send a messageSure. Tell us your idea and we'll reply here.
  13. If they reply something else
  14. Asks again
  15. If there's no reply in 23 hours
  16. Flow ends here

Yours to fill in

  • [Piece A]
  • [Piece B]
  • [what you need: size, colors, date you need it]

Plan and usage

  • Growth and higher plans

Use it on your own account

VivaDialog is in early access. With an account, this template opens in the editor, ready for your own details.

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