FlowComments to DMBeauty and salonsGyms and trainers
Comment BOOK, continue the booking in DM
A comment with BOOK gets a private reply asking if they want a time. If they say yes, the flow asks what they'd like and tags the request.
Example
- Customer
book
- Reply
Thanks for your comment! Want to book a time? Reply YES.
Starts when
A comment contains "book", "booking", "appointment" or "slot"
What happens
- Send a messageThanks for your comment, (contact name)! Want to book a time? Reply YES.
- Wait for a reply
- If they reply with one of these: yes, yeah, sure, ok, please
- Tag added: booking-request
- Send a messageGreat. Which service, and which days and times suit you? Our team will confirm here. You can also book at [your booking page].
- Moved to Interested
- If they reply something else
- Flow ends here
- If there's no reply in 23 hours
- Flow ends here
Yours to fill in
[your booking page]
Plan and usage
- Growth and higher plans
Use it on your own account
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