RuleCustomer questions
Any DM question, answered by AI
DMs that no other automation answered get an AI reply from the facts you write. Messages with words like refund or complaint are left for your team.
Example
- Customer
are you open on Sunday?
- Reply
Yes, we're open on Sunday from [opening hours].
Starts when
Any DM
What happens
- AI reply
Yours to fill in
Nothing to fill in.
Plan and usage
- Uses AI replies from your plan
Use it on your own account
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