VivaDialog vs ReplyRush: pricing, AI, and channels
ReplyRush sells comment-to-DM automation for Instagram and Facebook on flat monthly plans, each with a DM limit, and has a Free plan to start with. VivaDialog also charges a flat price per workspace, and puts Facebook, Instagram, Threads, email, and Website chat in one Unified inbox for your team, with AI replies in every plan. Here is where each one fits, with ReplyRush's details as we found them on its pricing page in 2026.
| Topic | VivaDialog | ReplyRush |
|---|---|---|
| How you pay | A flat price per workspace each month. Each plan has monthly quotas for conversations and AI replies; the bill does not grow with your contacts. | A flat monthly price per plan, with a DM limit: Free, Lite, Boost, and MAX. The pricing page lists no yearly price. |
| Lowest paid plan | Starter: $9 a month billed monthly, or $7.20 a month billed yearly. 500 conversations and 200 AI replies a month. | Lite: $10 a month. 7,500 DMs a month, 1 Instagram and 1 Facebook account. Comment Auto Reply and Follow Up start at Lite. |
| Free plan and trial | No free plan. A 14-day trial without a card opens after early access. | Free plan: 1,500 DMs a month, 1 Instagram and 1 Facebook account. Comment Auto Reply and Follow Up are not on it. |
| Automated message limit | Conversations a month: 500 on Starter, 2,000 on Growth, 10,000 on Pro, 50,000 on Premium. A conversation is one DM or comment thread, counted once a month when the first automated reply goes out. Replies your team writes are never counted. | DMs a month: 7,500 on Lite, 40,000 on Boost ($25 a month), 400,000 on MAX ($100 a month). |
| Accounts | Channels, across every platform: 20 on Starter, 75 on Growth, 200 on Pro and Premium. | Lite: 1 Instagram and 1 Facebook. Boost: 3 and 3. MAX: 5 and 5. |
| AI replies to customers | Included in every plan, without your own key: 200 AI replies a month on Starter, 1,000 AI replies a month on Growth, 3,000 AI replies a month on Pro, 8,000 on Premium. The AI Agent answers DMs from your Knowledge entries from Starter. Your own AI key is optional. | Lists "AI Generated Triggers" on every plan. The pricing page does not mention AI replies to customers or your own AI key. |
| Channels and team inbox | Facebook, Instagram, Threads, email, and Website chat from Starter, in one Unified inbox. Telegram bot DMs from Growth. Threads has no DMs. WhatsApp is not supported yet. TikTok: scheduled video posts only (from Starter, early access). | Instagram and Facebook. The pricing page does not mention a team inbox, Threads, Telegram, or email. |
| API, webhooks, MCP | Public API, outgoing webhooks, and MCP for AI apps on every paid plan. | The pricing page does not mention an API or MCP. |
| Phone app | No app-store app. The dashboard can be added to the home screen of a phone or computer and sends browser push notifications for new DMs. | iOS and Android apps. |
Pick VivaDialog if
- you answer comments and DMs on Facebook, Threads, email, or your own website as well as Instagram, and want them in one Unified inbox,
- several people on your team reply from the same inbox,
- you want AI replies to customers from Starter ($9 a month) without setting up your own AI key,
- you want the Public API, webhooks, and MCP from Starter.
Pick ReplyRush if
- you send a high volume of automated DMs: ReplyRush's MAX allows 400,000 DMs a month, while VivaDialog's Premium counts 50,000 conversations,
- you want a free plan to start with: ReplyRush's has 1,500 DMs a month, though Comment Auto Reply starts at Lite,
- you want a phone app: ReplyRush has iOS and Android apps.
For more tools side by side, see VivaDialog vs flat-rate Instagram DM tools and best Instagram DM automation tools.
Total cost: ManyChat vs respond.io vs Chatfuel vs VivaDialog runs the same three scenarios through all four tools and shows the formula for each tool.
FAQ
How do ReplyRush's prices compare with VivaDialog's?
ReplyRush's Lite is $10 a month for 7,500 DMs. VivaDialog's Starter is $9 a month, or $7.20 a month billed yearly, for 500 conversations. The units differ: ReplyRush counts DMs, VivaDialog counts conversations, where a DM or comment thread counts once a month however many automated replies it gets. Pay per message vs per contact vs flat pricing works through the models with numbers.
Does ReplyRush reply to customers with AI?
Its pricing page lists AI Generated Triggers on every plan and does not mention AI replies to customers, so ask ReplyRush if you need them. VivaDialog includes AI replies in every plan, 200 a month on Starter, and you do not need your own AI key.
Does ReplyRush cover Threads, email, or a team inbox?
Its pricing page mentions Instagram and Facebook accounts, and does not mention Threads, Telegram, email, or a team inbox. VivaDialog puts Facebook, Instagram, Threads, email, and Website chat in one Unified inbox from Starter, and Telegram from Growth. Threads has no DMs: replies to your posts arrive in the inbox. WhatsApp is not supported yet.
Can I try VivaDialog the way I can use ReplyRush's Free plan?
VivaDialog has no free plan. It is in early access with 15 seats, and people in early access get Growth free for 30 days. The 14-day trial without a card opens after early access.
Sources: replyrush.com/pricing, checked in 2026. Prices are in USD and can depend on your country; check ReplyRush's site before you decide.
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