VivaDialog vs InstantDM: pricing, AI, and channels
InstantDM sells Instagram comment and DM automation on six plans: Free, three single-account plans, and two Multi plans priced per account. VivaDialog charges a flat price per workspace, and puts Facebook, Instagram, Threads, email, and Website chat in one Unified inbox, with AI replies in every plan. Here is where each one fits, with InstantDM's details as we found them on its pricing page in 2026. The page shows yearly prices by default, so each price below says whether it is billed monthly or yearly.
| Topic | VivaDialog | InstantDM |
|---|---|---|
| How you pay | A flat price per workspace each month. Each plan has monthly quotas for conversations and AI replies; the bill does not grow with your contacts. | A flat monthly price per plan. The single-account plans cover 1 Instagram account; the Multi plans are priced per account. |
| Lowest paid plan | Starter: $9 a month billed monthly, or $7.20 a month billed yearly. 500 conversations and 200 AI replies a month. | Legend Pro: $12 a month, or $9.99 a month billed yearly. Unlimited DMs, up to 800 an hour, for 1 Instagram account. |
| Other single-account plans | Growth: $12 a month billed monthly, or $9.60 a month billed yearly. | Trendsetter: $29.99 a month, or $24.99 billed yearly, up to 2,000 DMs an hour. Trendsetter Pro: $59.99 a month, or $49.99 billed yearly, with no hourly cap. |
| Several accounts | Channels, across every platform: 20 on Starter, 75 on Growth, 200 on Pro and Premium. | Multi Starter: $5 per account a month ($15 a month for 3 accounts), or $4.44 per account billed yearly ($160 a year for 3). Multi Pro: $9.90 per account a month ($99 for 10), or $8.25 per account billed yearly ($990 a year for 10). |
| Free plan and trial | No free plan. A 14-day trial without a card opens after early access. | Free plan: 500 automations a month, 1 Instagram account. 7-day trial on paid plans. |
| Automated message limit | Conversations a month: 500 on Starter, 2,000 on Growth, 10,000 on Pro, 50,000 on Premium. A conversation is one DM or comment thread, counted once a month when the first automated reply goes out. Replies your team writes are never counted. | Unlimited DMs on the three single-account plans, capped per hour on Legend Pro and Trendsetter. Multi Starter: 30,000 and Multi Pro: 300,000 DMs per account a month. |
| AI replies | Included in every plan, without your own key: 200 AI replies a month on Starter, 1,000 AI replies a month on Growth, 3,000 AI replies a month on Pro, 8,000 on Premium. The AI Agent answers DMs from your Knowledge entries from Starter. Your own AI key is optional. | AI comment replies from the Free plan. From Trendsetter, an AI agent node in the Flow Editor that runs on your own model key (OpenAI, Claude, Gemini, or DeepSeek). |
| API, webhooks, MCP | Public API, outgoing webhooks, and MCP for AI apps on every paid plan. | API, webhooks, and MCP from Trendsetter. |
| Comment and DM automation | An automation can reply to the comment in public and send the commenter one private DM, triggered by keywords or by every comment. Instagram automations can be limited to Story replies, Story mentions, or live video comments. | Live comment automation (from Legend Pro), follow-up, and DM sequences. |
| Channels | Facebook, Instagram, Threads, email, and Website chat from Starter, in one Unified inbox. Telegram bot DMs from Growth. Threads has no DMs. WhatsApp is not supported yet. TikTok: scheduled video posts only (from Starter, early access). | Instagram and Facebook. The pricing page does not mention Threads, Telegram, or email. |
Pick VivaDialog if
- you answer comments and DMs on Facebook, Threads, email, or your own website as well as Instagram, and want them in one Unified inbox,
- you want AI replies to customers from Starter ($9 a month) without setting up your own AI key,
- several people on your team reply from the same inbox.
Pick InstantDM if
- you send a high volume of automated DMs from Instagram: Legend Pro has no monthly cap, only up to 800 an hour,
- you manage many Instagram accounts and want to pay per account: the Multi plans are priced that way,
- you want an AI agent inside a flow and already have your own model key: InstantDM offers one from Trendsetter,
- you want a free plan to start with: InstantDM's has 500 automations a month and AI comment replies.
For more tools side by side, see VivaDialog vs flat-rate Instagram DM tools and best Instagram DM automation tools.
Total cost: ManyChat vs respond.io vs Chatfuel vs VivaDialog runs the same three scenarios through all four tools and shows the formula for each tool.
FAQ
Does InstantDM have AI replies?
Yes. Its pricing page lists AI comment replies from the Free plan. From Trendsetter ($29.99 a month, or $24.99 billed yearly), the Flow Editor has an AI agent node that runs on your own model key. VivaDialog includes AI replies to customers in every plan, 200 a month on Starter, without your own key; you can add one if you prefer.
What does unlimited DMs mean on InstantDM?
On its pricing page, Legend Pro has unlimited DMs, up to 800 an hour, and Trendsetter is unlimited up to 2,000 an hour. Trendsetter Pro has no hourly cap. The Free plan allows 500 automations a month.
Which InstantDM prices are monthly?
The pricing page shows yearly prices by default. Billed monthly, Legend Pro is $12, Trendsetter $29.99, and Trendsetter Pro $59.99 a month. Billed yearly, they are $9.99, $24.99, and $49.99 a month.
Is InstantDM priced per account?
The Multi plans are. Multi Starter is $5 per account a month, with 3 accounts at $15 a month, and Multi Pro is $9.90 per account, with 10 accounts at $99 a month. VivaDialog charges a flat price per workspace: Starter covers 20 channels across platforms. Pay per message vs per contact vs flat pricing works through the models with numbers.
Sources: instantdm.com/pricing, checked in 2026. Prices are in USD and can depend on your country; check InstantDM's site before you decide.
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