The Dashboard is the first page you see after you log in. It shows how many channels are connected and how many automations are on, and three sections that come and go.
First steps
A short checklist for a new workspace. Each step ticks itself:
- Connect a channel: done once a Facebook Page, an Instagram account, or another channel is connected. See connect your Facebook Page or connect your Instagram account.
- Turn on an automation: done once an automation or a flow is on. You can start from a template and test it first.
- First automatic reply: done once an automation has sent a reply.
The checklist disappears when all three are done.
Last 7 days
- Automatic actions: what your automations did.
- AI replies: replies your automations sent with AI.
- Active conversations: conversations with a new message.
The numbers come from automation history, AI replies sent, and conversations with new messages. See analytics opens the full analytics.
Accounts that need you
This section shows up only when a channel needs attention:
- Login expired: the platform asked to log in again.
- Disconnected: access was removed.
- Not syncing: VivaDialog could not reach the account.
Owners and admins can click Reconnect, which usually fixes it. For a Telegram bot or an email inbox, the button opens Settings. Other users see “Ask a workspace owner or admin to reconnect.”
Start from a template
Three ready-made automations you can open with Use template: comment INFO to get the link, price questions answered by AI, and a DM away message. See how automations work.